Frequently Asked Questions (FAQ)
Can I drop StoneLoc waterpRoof flooring?
No, StoneLoc waterproof flooring is made with stone, so it is less flexible than timber. Accidentally dropping the board on a hard surface may cause damage to the board.
Do I need to use nail or glue to install StoneLoc waterpRoof flooring?
No, there is no need to use any nails or glue for the installation. StoneLoc waterproof flooring comes with its unique inter-locking system.
Does StoneLoc waterpRoof flooring cause mildew in a damp environment?
No, StoneLoc waterproof flooring is mildew proof. This feature reduces musty smell when the flooring is installed in damp environments.
Does StoneLoc waterpRoof flooring contain any radiation elements that are commonly found in other stone products?
No, StoneLoc waterproof flooring is produced using a high temperature calcination process to eliminate all radiation elements.
Does StoneLoc waterpRoof flooring feel cold like most stone products?
No, StoneLoc waterproof flooring is much warmer than most of stone products, feels like normal timber.
Does StoneLoc waterpRoof flooring warp due to changing climate conditions or water?
No, StoneLoc waterproof flooring has nearly zero expansion and contraction because of changes to climate conditions or water. It is completely water proof. See the technical data for laboratory testing report.
I have a faulty product, who should I contact?
You can call Schneid Flooring Australia Pty Ltd direct on 1300 720 080
Is it termite resistant?
Lignified Flooring is made of stone and is complete termite resistant.
What are your Opening Hours?
Schnied Flooring Australia Pty Ltd operates Monday to Friday from 9AM through to 5PM Eastern Time, and can be contacted on 1300 720 080
What is StoneLoc waterpRoof flooring ?
KSP StoneLoc waterproof flooring is an extruded mixture of stone powder with lignified additive to produce a high durability and low maintenance flooring solution.
What is your refund policy?
StoneLoc manufacturer provides a 20 year residential warranty and 7 year light commercial warranty on all its products. You should read our detailed warranty information on this website, or call us on 1300 720 080.
What products do you offer?
Will water seep through the gap between each piece?
No, when installed correctly, water will not seep through the gap.